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Privacy Policy

 

JSM Coaching collects personal information for both the service of establishing a communication point with the respective authority figure (Parent, guardian, etc) and to gain a better understanding of a player’s (The Child) level of experience, group suitability, etc. 

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What Type of Personal Information Does JSM Coaching collect? 

 

On the website, the personal information we collect, is as follows: 

  • Parent Name (So we know who we are referring to) 

  • Parent’s Email address (To establish a point of communication) 

  • Parent’s Mobile Phone Number (To establish a point of communication) 

  • Player’s Name (So we know who will be joining our session) 

  • IP Address (Web servers automatically record access logs containing your IP, timestamps, and pages visited for security, debugging, and traffic analytics. 

  • Photographs and Video (To be used as a learning tool and to showcase a player’s ability who trains with JSM Coaching – consent is sought out first) 

 

Outside of the website, the personal information we collect, is as follow: 

  • Payment Details (So Parents can pay for each session their child attends) 

  • Photographs and Video (To be sent to respective parent / player to see how they performed during the session) 

 

How JSM Coaching Collects This Information? 

 

This personal information is collected through contact forms, as well as signing up as a member, through the JSM Coaching website. We will only ever request information we believe is relevant. For instance, your home address is not an option available on this site, as we do not sell physical items to clients, so we do not request such information. 

 

 

Why does JSM Coaching Collect this Personal Information? 

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This information is collected to provide customer support, marketing, and for points of reference in coaching materials (I.e. The Player Profile). 

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Customer Support: To ensure a child has the best possible experience with us, we require their basic information so that we can place them in the correct group and so coaches can factor in their playing experience when creating session plans. This allows us to cater to their needs and not overwhelm them with concepts and session beyond their current capabilities. This will also go some way to provide parents peace of mind, seeing their child developing in the correct group, and focusing on skills suitable to them. 

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Marketing: To further market JSM Coaching to a wider audience, we would like to use player footage (photograph or video) on the website so that prospective parents / adult / child can see the ability players are able to showcase with us. We hope it will encourage player interest, leading to player retention. However, this is completely optional and will never be required. 

 

JSM Coaching also clearly has the option listed on forms, so that parents are made aware early in the process. In the unlikely event that no option is selected, due to a bug or glitch, we will assume the child is not to be filmed, as a means of precaution. Any child that is not authorised to be filmed will not be filmed. 

 

Coaching Materials: A player’s personal information will also be collected to fill in the required sections of the Player Profile. This information will form the basis of a baseline, to understand the player’s age, playing experience, etc. This information will contribute to session planning, ensuring the player receives the appropriate training difficulty, with progressions and regressions factored into the planning. 

 

How Does JSM Coaching Store, Use, and share Personal Information? 

 

Storing Personal Information 

 

Digital data is stored securely using full-disk encryption and stored in centrally managed servers. All Physical records are locked away safely and securely. The data is not kept indefinitely and will be deleted once it is no longer needed for the specific purpose of collection. When possible, data will be anonymised to protect individuals in the event of a breach. 

 

Using Personal Information 

 

JSM Coaching will always have a specific, legal reason to collect and process data. Explicit consent will always be sought in these cases. Transparency is key, and you have the right to be informed. When collecting data, we will first inform you of how we intend to use it before proceeding. Superfluous date will never be requested. Only necessary and relevant information. As is your right, you have the right to request access to your data, have inaccuracies corrected, or ask for your information to be deleted entirely. 

 

Sharing Personal Information 

 

Personal information will never be sent via unencrypted forms of communication, and will be shared via secure portals, attachments, or encrypted messaging. Personal information will only ever be shared with JSM Coaches. Information will be shared without consent in the cases of safeguarding children or during medical emergencies. When it comes to personal data, we will only share the necessary minimum amount required, and only for those who absolutely need it. 

 

How Does JSM Coaching Communicate with Visitors, and How Can They Opt Out of Communications? 

 

JSM Coaching communicates with visitors through several forms: 

  • Through the JSM Website (Public and Members Section) 

  • Through Email 

  • Through Mobile Phone 

  • Through services, such as What’s App, Coachability, etc 

 

Visitors can opt out of these communications by clicking ‘unsubscribe’ at the bottom of any marketing material, replying ‘STOP’ to the phone number designated in the text message, and adjusting communication preferences on the website. 

 

 

How does JSM Coaching use Cookies and Tracking Tools? 

 

JSM Coaching uses Cookies and Tracking Tools, to: 

 

  • Provide a smooth experience for visitors and customers 

  • Identify registered users 

  • Monitor and analyse platform performance 

  • Ensure platform security 

 

On the website, only essential cookies and scripts load. Marketing and Analytical tools function fully after visitor approval. 

 

 

How Can Visitors Withdraw Consent or Request Changes / Deletion of their Data? 

 

Consent Withdrawal 

 

Visitors can withdraw consent by contacting JSM Coaching via phone, email, on an online contact form to state they are withdrawing their consent. Once consent is withdrawn, JSM Coaching will immediately stop processing the data for those specific purposes. 

 

Changes / Deletion of Data 

 

Visitors have the ‘Right to Erasure’ any personal information. Visitors can ask for personal data to be deleted if it is no longer necessary, of if consent was the only reason it was collected. Visitors also have the right to challenge the accuracy of their data and request corrections. This request can be made verbally or in writing (Written requests are ideal as it establishes clear proof). 

 

Updates to JSM Coaching’s Privacy Policy 

 

JSM Coaching will continually update its privacy policy, to keep up with the ever-changing landscape. We recognise that personal information is protect by UK law, and that by receiving such data, it must be handled with great care. So, whenever we update our Policy, members will be informed through an email chain. This will keep our customers informed about the Policy. 

 

For Personal enquires please contact us at: 07826098976 ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

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